Privacy policy
We value your privacy and your right to protect it. We also value transparency, which is why we fully disclose all of our interactions with your data. Please, read the following:
Introduction
EMERY EN LIGHTENMENT CY LTD ("Company", "our", "we" or "us") provides its customers and potential customers ("you", "User", "your") with access to its website located at https://arc.emeryenglish.com/ (the "Website"). Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you. This Privacy Policy (the "Privacy Policy") is intended to help you understand our practices regarding the information we collect from you when you use and interact with the Website and when you subscribe to our products and services, including the types of personal information collected, the purpose and manners in which we may use such information, how we use the information we collect and the choices and rights available to you.
By accessing the website, you agree to the terms and conditions set forth in this privacy policy, including the collection and processing of your personal information (as defined below) as further set forth under this policy. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy.
Changes to this policy
We may update our Privacy Policy to reflect changes to our information practices, new services, or relevant laws. The "Last updated" version of this Policy indicates when this Policy was last revised. Any changes are effective when we post the revised Policy on the Services.
Information We Collect
This Privacy Policy explains how we collect, use and share your personal data: through the registration process
Categories of information we collect about you include:
- Personal information includes name and surname, email, date of birth, username, address, country, time zone and User password (encrypted);
- Optional information includes profile image;
- Technical information includes cookie and session values, device details (operation systems, screen size and other parameters) and public IP address;
- Activity information includes:
- The type of browser and operating system;
- The time and date of the visit;
- The pages of our Website that you visit, time spent on those pages, information that you search for on our Website;
- The geographical location from which you accessed our Website, and the actions you take on our Website;
- The website address, if any, that referred you to our Website;
- To provide you with a better, more interactive experience on our Website, we may use in-house and third-party cookies;
- For communication purposes, including but not limited to, responding to comments, reviews and questions;
- For the purpose of enabling, investigating and preventing potential security issues and abuse;
- To provide you with information about our services and promotions (upon your consent) and/or;
- To comply with legal obligations;
- To enforce our Terms of Use and other applicable policies;
- To protect our rights, property, and safety;
- To investigate, prevent, or take action regarding illegal activities.
This Privacy Policy explains how we collect, use and share your personal data: through the Activity Data
Categories of information we collect about you include:
- Learning activity (including progress, answers, quiz attempts, test results);
- Learning activity (lesson completion, answers, quiz attempts, test results);
- Feedback and reviews;
- Recordings related to lessons (for later inspection and performance of our product);
- Recordings related to lessons (for later inspection and performance of our product);
- Recordings related to lessons (for later inspection and performance of our product);
- Recordings related to lessons (for later inspection and performance of our product);
- Recordings related to lessons (for later inspection and performance of our product);
- Recordings related to lessons (for later inspection and performance of our product);
- Recordings related to lessons (for later inspection and performance of our product);
- Recordings related to lessons (for later inspection and performance of our product);
- Recordings related to lessons (for later inspection and performance of our product);
- Recordings related to lessons (for later inspection and performance of our product);
- Recordings related to lessons (for later inspection and performance of our product);
- Recordings related to lessons (for later inspection and performance of our product);
This Privacy Policy explains how we collect, use and share your personal data: through payment transaction. If you choose to pay
Categories of information we collect about you include:
- Payment information (card details about your card);
- Bank account information (when you choose to connect your bank account);
- Billing address and contact information;
- Transaction history (date, amount, subscription plan, payment method, payment status);
We use this information for certain activities, including:
- To process payments and subscriptions;
- To manage billing and accounting;
- To detect and prevent fraudulent transactions;
- To comply with financial regulations or obligations as service-side commercial license use.
This Privacy Policy explains how we collect, use and share your personal data: through your browser
Categories of information we collect about you include:
- Cookies and similar technologies;
- Browser type and version;
- IP address and approximate location;
- Operating system or configuration on website you connected upon.
This Privacy Policy explains how we collect, use and share your personal data: through our website and any mobile applications
Categories of information we collect about you include:
- Information you provide when registering for an account;
- Content you create or upload to our services;
- Information about how you use our services (such as features you use and through our site through the Product);
- When you contact our services (such as when information about your account);
- Information you provide when you interact with our services.
This Privacy Policy explains how we collect, use and share your personal data: through our website and any browser extensions and through social media sites such as Facebook
Categories of information we collect about you include:
- Information you provide when you sign in based on accounts, such as connection details, profile information, or based on your social media accounts (e.g. Facebook login);
- Information you provide when you sign in based on accounts, such as connection details, profile information, or based on your social media accounts (e.g. Facebook login);
- Information you provide when registering for a member account;
- When you connect your social media account to your Emery English profile, we collect information from your profile, including your profile photograph;
- When you interact with Emery on social media (e.g. by commenting on a post);
- When you interact with Emery on social media (e.g. by commenting on a post);
- Cookies and tracking pixel-related activity;
- Information about your device (such as your IP address);
- Information about your browsing activity (such as which pages you visit and when, and which links you click on and where);
- Information about your location;
- Accessibility settings;
- Information you choose to manage options with our video and photo services;
- Information you choose to manage options with our video and photo services;
- Information you choose to manage options with our video and photo services;
- Information you choose to manage options with our video and photo services;
This Privacy Policy explains how we collect, use and share your personal data: when you choose to use the tool of "Language Ping" ("Ping") and/or make recordings for the use by the tool
Categories of information we collect about you include:
- Voice recordings (when you record yourself reading a text, having a conversation, and so on);
- Voice recordings (when you record yourself reading a text, having a conversation, and so on);
- Voice recordings (when you record yourself reading a text, having a conversation, and so on);
- Voice recordings (when you record yourself reading a text, having a conversation, and so on);
- Voice recordings (when you record yourself reading a text, having a conversation, and so on);
- Voice recordings (when you record yourself reading a text, having a conversation, and so on);
- Voice recordings (when you record yourself reading a text, having a conversation, and so on);
- Voice recordings (when you record yourself reading a text, having a conversation, and so on);
This Privacy Policy explains how we collect, use and share your personal data: When you choose to talk directly with mentors (video/audio) ("Video Call Service")
Categories of information we collect about you include:
- Information you share during mentorship sessions;
- Information you share during mentorship sessions;
- Information you share during mentorship sessions;
- Information you share during mentorship sessions;
- Information you share during mentorship sessions;
- Information you share during mentorship sessions;
- Information you share during mentorship sessions;
- Information you share during mentorship sessions;
This Privacy Policy explains how and why we may disclose your personal information
We may disclose your personal information to others, including:
- Service providers who perform services on our behalf;
- Service providers who perform services on our behalf;
- Service providers who perform services on our behalf;
- Service providers who perform services on our behalf;
- Service providers who perform services on our behalf;
- Service providers who perform services on our behalf;
- Service providers who perform services on our behalf;
- Service providers who perform services on our behalf;
Managing your rights
Right to access your personal data:
- You have the right to request access to your personal information;
- You have the right to request access to your personal information;
- You have the right to request access to your personal information;
- You have the right to request access to your personal information;
- You have the right to request access to your personal information;
- You have the right to request access to your personal information;
- You have the right to request access to your personal information;
- You have the right to request access to your personal information;
Additional Information
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible.
Date of last document update:
August 17th, 2023
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our support team at: support@emeryenglish.com